Given the current working environment, the majority of staff are currently furloughed. Exceptional demand means the process of responding to all supporters is proving to be considerably time consuming and we would kindly ask for continued patience as we look to respond to everyone as swiftly as possible.
Staff are working tirelessly to provide a service that meets GDPR guidelines and continue to reach out to fans personally via telephone. As the application/refund process entails the handling of private information, we have ensured our staff are recognisable, in name and voice, to supporters.
Finally, a reminder that the deadline to apply for an ‘Early Bird’ Season Card is this Friday at 23:59. The offer saves fans up to 20%. Applications can be made here.