Information for O's fans ahead of trip to Checkatrade.com Stadium on Saturday
GUIDE TO THE CHECKATRADE.COM STADIUM FOR HOME & AWAY FANS
Directions to the Checkatrade.com Stadium if you are driving
Exit the M23 at the Pease Pottage junction 11. Take the third exit (brown sign for Stadium) and the ground is on your left at the bottom of Brighton Road, approx 2 mins from the M23 junction. There is a car park at the stadium which costs £5 per car. Space is limited as some bays have been sold to regular home supporters.
There are free parking options available that are a just a few minutes walk from the Stadium. For more information click here. Please note that there are no accessible parking bays at any of these car parks.
We have 23 parking spaces for disabled supporters, 10 of which are hatched side & rear. 19 of these are for home fans and four for away fans. Blue badge holders arriving at the stadium get free parking provided they are in the car & display their badge, otherwise the normal parking charge of £5 applies.
Most of the home accessible bays have been reserved and allocated to disabled season ticket holders, but the rest of the car park’s regular sized bays that have not been reserved are available on a first-come-first-served basis. If you wish to book one in advance call us on 01293 410000 or email email@example.com.
There is also a designated bay where disabled fans can be dropped off, if required, and the driver can then park or return to pick up after the game.
ARRIVING BY TRAIN:
Crawley Train Station is the closest to the Checkatrade.com Stadium but you can also get there from Three Bridges or Gatwick Airport stations.
There is a taxi rank outside Crawley station, some of which are wheelchair accessible, you will be charged by the mile.
PLUSBUS: You can add the bus travel to your rail ticket for less than the price of paying on the bus. Just ask to add Plusbus when buying you rail ticket to Crawley, Three Bridges or Gatwick. You can find out more about Plusbus by clicking here.
Buses from Crawley Rail Station: Cross the road outside the station to Crawley Bus Station. Go to Stop A and catch Fastway 10 to the Checkatrade.com Stadium.
From Three Bridges Rail Station: Follow signs to stop C near the station and catch Fastway 20 to the Checkatrade.com Stadium. Check here for timetable and journey information.
From Gatwick Airport - from either terminal follow the signs saying 'Local public buses Metrobus'. Catch either Fastway 10 or Fastway 20 southbound in the direction of Broadfield/Bewbush to the Checkatrade.com Stadium.
All Fastway buses are wheelchair accessible.
ARRIVING BY BUS:
The Checkatrade.com Stadium is easily accessible by bus from all over Crawley and many parts of Sussex and Surrey. Buses stop right outside the entrance to the car park.
Fastway 10 serves the Checkatrade.com Stadium every 7 minutes and drops you right outside the stadium. There are 12 buses an hour which go past the Stadium so you will never have to wait long for a service. You can upload a timetable here
Fastway 20 (Gatwick South Terminal only) serves the Checkatrade.co.uk every 20 minutes. You can upload a timetable here
Routes 271 & 273 now provide an hourly direct service from Brighton, stopping near the stadium on the A23.
MATCH TICKETS FOR DISABLED FANS:
The club’s policy on disabled tickets is based on the levels of Disability Living Allowance (DLA), or Personal Independence Payment (PIP) equivalent, that the supporter receives as set out by the Government.
If you are in receipt of 'Middle Rate' or 'Higher Rate' DLA, or the equivalent PIP, you are entitled to a free ticket for a companion to assist you.
Ambulant disabled and wheelchair user tickets cannot be booked online. Please contact the Ticket Office on 01293 410000 for information and to book tickets or email firstname.lastname@example.org.
Tickets for disabled supporters for the AJD Group West Stand and Checkatrade.com East Stand are available on a first-come-first-served basis. Away fans are accommodated in the East Stand where there are 4 wheelchair user & carer spaces. There is also a space for 2 wheelchairs behind each goal. All disabled seating is under cover.
ONCE YOU’VE ARRIVED
Pre-ordered & pre-paid tickets can be picked up at the ticket office.
If you need to purchase a ticket visit the ticket office for all categories of tickets, including those for disabled people and their carers, where you can use a card to pay, or if paying by cash you can do so at the turnstiles. However please note that disabled/carer tickets are only available from the ticket office.
All fans - home & away - are welcome to use the Redz Bar, which is situated at the southern end of the ground, at the back of the Bruce Winfield Terrace. You can buy a hot snack or rolls and drinks.
Redz is fully wheelchair accessible, with a ramped entrance, and has an accessible toilet. Children can come in if they are accompanied by an adult.
There’s an outside kick-about area that anyone can use.
INSIDE THE GROUND:
Home fans can choose to sit in the East or West stand or use the Bruce Winfield terrace at the southern end of the stadium.
Away fans sit in the segregated section of the East Stand at the northern end of the stadium. If large numbers of away supporters are expected the terrace at that end is also opened up.
All areas of the ground have refreshment outlets for hot food and drinks.
There are accessible toilets in all sections of the ground - 11 in total.
AUDIO DESCRIPTION SERVICE: We now offer an Audio Description service to visually impaired fans and have 10 receivers for the use of both home and away fans. If you wish to take advantage of this free service you must contact Barbara Robinson on email@example.com or phone 01293 530314
The website Disabled Go has produced an excellent access guide to the Stadium which is available here.
Our staff have had disability awareness training and are comfortable dealing with a range of disability related queries.
If you have any specific queries regarding access to the Checkatrade.com Stadium, please contact our SLO & Disabled Supporters’ Liaison Officer on firstname.lastname@example.org or email email@example.com